Privacy Policy
At Techwillow ("we," "our," or "us"), protecting your privacy is fundamental to our mission. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website, use our AI-powered education platform, and interact with our services.
We are committed to complying with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable privacy laws in Canada and globally.
1. Information We Collect
1.1 Personal Information
When you register for an account or use certain features, we may collect personally identifiable information ("Personal Information"), including but not limited to:
- Account Information: Full name, email address, and password.
- Payment Information: Billing address and payment method details (processed securely by our third-party payment processor, Stripe; we do not store full credit card numbers).
- Profile Data: Information you provide about your educational role (Parent/Teacher) to customize your experience.
1.2 Children's Information
Techwillow allows parents to create profiles for their children to generate personalized worksheets. We are deeply committed to protecting children's privacy.
- Limited Collection: We collect only the child's first name (or nickname), grade level, and learning preferences solely for the purpose of generating relevant educational content.
- Parental Control: All child profiles are managed entirely by the parent account. We do not solicit contact information from children, nor do we allow children to make their profiles publicly visible.
- No Marketing: We never use children's data for advertising purposes.
1.3 Usage and Technical Data
We automatically collect certain information when you access our Service:
- Log Data: IP address, browser type, operating system, and pages visited.
- Usage Metrics: Number of worksheets generated, topics selected, and time spent on the platform.
- Device Information: Unique device identifiers and mobile network information.
2. How We Use Your Information
We use the information we collect for the following purposes:
- Service Delivery: To provide, operate, and maintain our AI worksheet generation service.
- Personalization: To tailor educational content to your child's grade level and curriculum needs.
- Communication: To send you updates, security alerts, and administrative messages.
- Optimization: To analyze usage patterns and improve our AI models and user interface (using aggregated, anonymized data).
- Security: To detect, prevent, and address technical issues and fraudulent activity.
3. Information Sharing and Disclosure
We do not sell your Personal Information. We may share your information only in the following circumstances:
- Service Providers: We engage trusted third-party companies (e.g., Supabase for database hosting, Stripe for payments, Vercel for hosting) to perform services on our behalf. They are contractually obligated to protect your data.
- Legal Requirements: We may disclose information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
- Business Transfers: If Techwillow is involved in a merger, acquisition, or asset sale, your Personal Information may be transferred. We will provide notice before your Personal Information becomes subject to a different privacy policy.
4. Data Retention
We retain your Personal Information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies. Accounts that are inactive for an extended period may be deleted in accordance with our internal data retention procedures.
5. Data Security
The security of your data is important to us. We use industry-standard encryption protocols (SSL/TLS) for data in transit and robust encryption for data at rest. Access to personal data is restricted to authorized employees who need it to perform their job duties. However, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure.
6. International Data Transfers
Your information, including Personal Information, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction. By using our Service, you consent to this transfer. We take all steps reasonably necessary to ensure your data is treated securely and in accordance with this Privacy Policy.
7. Your Rights
Depending on your location, you may have the following rights regarding your Personal Information:
- Access: The right to request copies of your personal data.
- Rectification: The right to request that we correct any information you believe is inaccurate.
- Erasure: The right to request that we erase your personal data ("Right to be Forgotten").
- Data Portability: The right to request that we transfer the data that we have collected to another organization, or directly to you.
To exercise these rights, please contact us at techwillow2024@gmail.com.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By email: techwillow2024@gmail.com